Privacy Policy

Last Updated: 27 October 2025

This Privacy Policy describes how COINNECTED FINTECH PRIVATE LIMITED (“Company,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit or make a purchase from our website (the “Site”). By using our Site, you agree to the terms of this Privacy Policy.

Registered Address:
Shop No. B-7, SCO No. 1, HUDA Market, Sector 16, Faridabad, Haryana 121002, India
Email: coinnected@proton.me
Company CIN: U62090HR2025PTC132890

1. Information We Collect

We collect the following types of personal information:

a. Information You Provide Directly

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through third-party payment gateways)
• Any other information submitted while contacting customer support

b. Automatically Collected Information

• IP address
• Device and browser information
• Usage and interaction data from cookies and tracking technologies

2. How We Use Your Information

We use your information for the following purposes:
• Processing and fulfilling orders
• Communicating order updates and customer support
• Payment processing
• Improving and personalizing our services
• Fraud detection and security
• Legal and regulatory compliance

3. Third-Party Dropshipping and Fulfillment

We do not manufacture or store inventory. Fulfillment, packaging, and shipping are handled by our third-party service provider:
Roposo Clout Dropshipping

Your shipping and order details will be shared with Roposo Clout Dropshipping solely for fulfillment and delivery of your purchase. Any logistics-related issues may require us to communicate limited information to support resolution.

We are not responsible for delays, damages, or logistical issues caused by third-party fulfillment partners.

4. Payment Processing

We only collect payment information necessary to verify and complete your purchase through secure third-party payment gateways. We do not store full credit or debit card details on our servers.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:
• Enable website functionality
• Monitor traffic and usage patterns
• Improve user experience
• Support targeted marketing (where applicable)

You can disable cookies in your browser settings, although some features may not operate correctly.

6. Sharing Your Information

We do not sell your personal information. We may share your information only with:

• Service providers such as Shopify (platform provider) and Roposo Clout Dropshipping (fulfillment)
• Payment gateway providers
• Logistics and courier partners
• Legal authorities if required by law

Each third party maintains its own privacy practices.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information. No method of data transmission or storage is completely secure. We cannot guarantee absolute security.

8. Data Retention

We retain your information only for as long as necessary to:

• Complete your transaction
• Fulfill legal and compliance obligations
• Resolve disputes and enforce policies

9. Your Rights

Subject to applicable laws, you may request:
• Access to your personal data
• Correction or updates
• Deletion of your information
• Withdrawal of consent
• Restriction or objection to processing

To exercise rights, contact us at: coinnected@proton.me

10. Children’s Privacy

Our Site is not intended for use by individuals under 18 years of age. We do not knowingly collect personal data from minors.

11. International Transfers

Your information may be stored or processed outside India by authorized service providers. Such transfers follow applicable data protection laws.

12. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of the Site constitutes acceptance of revised terms.

13. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:
Email: coinnected@proton.me
Address: Shop No. B-7, SCO No. 1, HUDA Market, Sector 16, Faridabad, Haryana 121002, India